hn • r/hackernews
Comment on: BunnyCDN has been silently losing our production files for 15 months
The payment failed the first time due to lack of funds on my account (this initial failure was my fault).
Users lose access and tiers when a single failed payment triggers an automatic downgrade, and support response delays worsen frustration. SubRescue automatically detects payment failures, retries with alternate methods, and locks the tier until payment is confirmed, while routing urgent issues to fast‑track support.