hackernews • r/hackernews
Comment on: Microsoft 365 Copilot's commercial failure
Github Copilot is a pain too. Somehow they are capable of building potentially world changing LLM's, but can't build a working subscription billing system? I'm completely locked out of my Copilot access, that I paid for, with no response from support. Whole experience has somewhat soured me on relying on Microsoft for any critical part of my workflow if the response when things go wrong is complete silence.Put the LLM on answering (or at least triaging) your support tickets faster.